by Donna Brown | Jun 7, 2017 | 100KVA, Mindset
We (Virtual Assistants) can’t help but become entwined into our clients worlds. Eventually we know when their kids birthdays are coming up or how their summer holidays have been. We become more than just someone that they outsource to and the longer we work with...
by Donna Brown | Jan 30, 2016 | Mindset
Although this is rampant in many industries I find this particularly bad in the wellness industry and the virtual assistant industry. Perhaps its because there is a high proportion of mums that are service providers in this worlds and as mums we sometimes find it...
by Donna Brown | Apr 30, 2015 | General Business, Marketing
‘Saving time’ is not a bad thing….its just the wrong wording! I think its great as service providers we do save our clients a ton of time, BUT its not the benefit that we want people to buy you on. Because if they buy you around time benefits then...
by Donna Brown | Jan 15, 2015 | Marketing, Pricing
If you’re selling yourself as a generalist then you will never make good money. For generalists are easily replaced…. there are hundreds of people who specialise in the basics. What you want is for clients to want to work with the experts. Experts make the...
